Q Chung

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Q Chung

Professor, Accounting & Information Systems

Photo of Q Chung

Bartley Hall Rm 3089
Accountancy
800 Lancaster Avenue
Villanova, PA 19085

Email: q.chung@villanova.edu
Phone: (610) 519-7858

Education

BS, Seoul National University, 1982
MBA, SUNY at Albany, 1987
PhD, Rensselaer Polytechnic Institute, 1992
M.Div., Westminster Theological Seminary, 2007

Publications

  • S. Scheidt & Q. B. Chung, (2018). Making a case for speech analytics to improve customer service quality: Vision, implementation, and evaluationInternational Journal of Information Management. DOI:10.1016/j.ijinfomgt.2018.01.002.
  • X. Luo, W. Zhang, R. Bose, H. Li, & Q. B. Chung, (2018). Producing Competitive Advantage from an Infrastructure Technology: The Case of Cloud ComputingInformation Systems Management, 35:2, 147-160.
  • X. Luo, W. Zhang, H. Li, R. Bose, & Q. B. Chung, (2018). Cloud computing capability: Its technological root and business impactJournal of Organizational Computing and Electronic Commerce, 28:3, 193-213.
  • J. Sipior, J. Bierstaker, Q. B. Chung, & J. Lee. (2017). A Bring-Your-Own-Device Case for the ClassroomCommunications of the Association for Information Systems, Vol. 41, Article 10.
  • J. Bierstaker, Q. B. Chung, J. Lee & J. Sipior. (2014). A Real-World ERP Pre-Implementation Case for the ClassroomCommunications of the Association for Information Systems, Vol. 34, Article 6.
  • D. J. Olson & Q. B. Chung. (2013). Analyzing Strategies in Oligopolistic Hypercompetition: Perspectives from the Online Video Game IndustryJournal of Management Systems, 23:1, 1-23.
  • A. Sweeney & Q .B. Chung. (2013). Opportunities and Challenges of Social Networking as Business ApplicationsJournal of Management Systems, 23:1, 69-82.
  • W. Luo & Q. B. Chung. (2010). Retailer Reputation and Online Pricing StrategyJournal of Computer Information Systems, 50: 50-56.
  • Q. B. Chung. (2005). Sage on the Stage in the Digital Age: The Role of Online Lecture in Distance LearningElectronic Journal of e-Learning, 3:1, 1-14.
  • W. G. Bremser & Q. B. Chung. (2005). A Framework for Performance Measurement in the E-Business EnvironmentElectronic Commerce Research and Applications, 4:4, 395-412.
  • Q. B. Chung. (1999). Role of Software in Developing Managerial Decision StrategiesIndustrial Management & Data Systems, 99:5, 205-212.
  • Q. B. Chung & R. M. O’Keefe. (1993). Provisions for Naive Users of Model Management SystemsEuropean Journal of Information Systems, 2, 225-236.
  • Q. B. Chung & R. M. O’Keefe. (1992). A Formal Analysis of the Model Management LiteratureAnnals of Operations Research, 38, 137-176.

Honors and Rewards

  • Lindback Teaching Excellence Award, Honorable Mention (1999, 2001)

Specialties

  • Big Data
  • Information Technology
  • Trust
  • Christian Ethics
  • Distance Education
  • E-Business
  • Korea
  • RFID (Radio Frequency Identification)
  • Strategy
  • CLEP (College Level Examination Program)

Research

  • Information Technology Strategy
  • Big Data
  • Trust and Deception in Digital Environment
  • Distance Education
  • Mobile Commerce
  • Radio Frequency Identification (RFID)
  • Healthcare Industry

Courses Taught

  • Business Dynamics
  • IT as Strategic Lever
  • Big Data – Theories and Practice
  • Global Consulting Practicum – Asia
  • Anatomy of Data Communications
  • Programming for Adaptive Problem Solving
  • Business Data Communications
  • Fundamentals of E-business
  • Telecommunications Management
  • Analytical Methods for Text and Web Mining

Non-Academic Positions

  • Engineer, Hyundai Heavy Industries Co., Ltd., Ulsan, Korea, 1982 – 1985.

Additional Information

  • At VSB Since 1998

Learn more about Villanova’s Online Master of Science in Analytics Program.