Career spotlight: Health Services Manager

Brought to you by the Villanova School of Business

Earning an MBA degree can prepare you for managerial roles in an array of industries—think technology, finance, marketing and media. MBA graduates may be surprised to learn, however, that they could be qualified for a professional life in the health care industry—namely in the role of a health services manager.   To learn more about this rewarding career path that you can pursue upon graduation from Villanova’s online MBA program, take a look at the comprehensive guide below:  

Job description of a health services manager

It can be easy to overlook the fact that medical practices and hospitals, even those without a for-profit tax designation, are businesses and need to be run as such. Doctors and nurses will rarely have the training or time to oversee the administrative and organizational work that is key to an operation’s success. This is where health services managers step in.   The core function of a health services manager is ensuring that a practice or hospital operates in a smooth and successful manner. According to the Houston Chronicle, some of the most common responsibilities associated with this role are:
  • Working with physicians, surgeons, nurses and other medical staff, ensuring that guidelines and government standards are adhered to.
  • Meeting with medical staff to discuss purchasing of items such as medications and medical devices.
  • Organizing working schedules of all staff.
  • Overseeing the hiring and training process.
  • Meeting with pharmaceutical representatives and making purchasing decisions.
  • Liaising with insurance providers.
  • Keeping informed and up-to-date with emerging technologies in the field.
  • Working with finance and ensuring that the practice remains profitable.
  • Developing marketing strategies to promote the clinic or hospital.
  • Producing progress reports and presenting to board members and other executive staff.
  The scope of the role of a health services manager varies considerably, contingent on the size of the organization in question. For example, a health services manager working within a department at a large hospital may focus more on the financial side of the operation, while a health services manager at a small independent clinic will likely help run every facet of the operation.  

Academic achievement

As detailed by U.S. News & World Report, to qualify for this role you will need some background in health care-based administration, a bachelor’s degree pertaining to health care and ideally a master’s degree. Candidates with MBAs are looked upon favorably, given that graduates from such programs receive comprehensive training in all areas of business. In some cases additional training may be required to attain a license for practice, particularly in the nursing field. Requirements differ between states, so be sure to conduct some research before embarking on this career path.  

Ideal qualities

As with any managerial role, to excel as a health services manager you should be well organized and adept at leading a team of other professionals. This role necessitates consequential decision-making, so the most successful health services managers will be clear-headed under pressure. Superb communication skills, both written and verbal, are a must. A sound ability to multitask and meet an array of deadlines on time is also helpful in this demanding role. Additionally, knowledge of the latest trends in health care technology and government mandates is necessary.  

Salary ranges

Working as a health services manager can be lucrative. According to the Bureau of Labor Statistics, the median salary for this role nationwide currently stands at almost $95,000 per year. Salaries can obviously trend downward or upward, contingent on your level of experience and the size of the operation.  

In Summation

Your first step toward a successful career as a health services manager is your application to Villanova University’s online MBA program. An MBA has the potential to open career doors that you never thought were possible, forming the foundation for a successful career.   Led by a talented faculty, the flexibility afforded by Villanova’s outstanding online program also allows you to earn your degree while balancing other commitments in your professional and social life.   To learn more about Villanova’s online MBA program, click here. article 2